Privacy policy

1. Information We Collect

We collect personal information that you provide to us when you:

• Fill out a contact form
• Request a quote
• Schedule an appointment
• Sign up for our newsletter

The types of personal information we may collect include:

• Name
• Email address
• Phone number
• Address
• Any additional details you provide in forms or messages

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with the services you request (e.g., stove installation, chimney sweeping, etc.)
• To respond to your inquiries and provide customer support
• To send you updates, promotions, and information about our products and services (with your consent)
• To improve our website and services based on feedback and user behaviour

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist in the operation of our website or provide services on our behalf (e.g., payment processors, installation teams). These third parties are obligated to keep your information confidential and are not permitted to use it for any other purposes.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Withdraw your consent to marketing communications at any time

To exercise these rights, please contact us at:

[01360 661 112  or info@scottishstovecentre.co.uk)

6. Cookies

Our website may use cookies to improve user experience and track website usage. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Scottish Stove Centre
63 Main Street 
Croftamie 
Glasgow 
G63 0EU 
Tel: 01360 661 112 
Fax: 01360 661 500 
Email: info@scottishstovecentre.co.uk
Web: www.scottishstovecentre.co.uk