Q. Where are Rayburns made?

A. The Rayburn is a British invention and all the castings are made in the Coalbrookdale foundry in Ironbridge, where we are proud of our history, having been at the birthplace of the industrial revolution. Every Rayburn is hand built in Shropshire by our master craftsmen and delivered to the home ready assembled for easy installation.

Q. Is a Rayburn controlled like a conventional cooker?

A. Very similar, apart from solid fuel cookers – which are controlled differently. They all offer supreme flexibility and complete controllability for cooking, and on larger models hot water and central heating. Twin burner, rapid-response models are extremely fast to heat up, giving roasting oven temperatures in around 30 minutes. Models with integral progras give total control to suit modern lifestyles. Ovens can be regulated like a conventional cooker. For peace of mind, all our best retailers offer regular cooking demonstrations.

Q. Can I cook without running the central heating?

A. ?Yes. All twin-burner models have separate burners for cooking and heating. Certain models are also available with an electronic programmer so you can set the heating and cooker to come on independently in anticipation of your return home.

Q. Can I have a Rayburn that is for cooking only?

A. Yes, there are cooking only models for all fuel types, and some don’t even require a chimney with the power flue option. The Rayburn family of cookers is the largest range available and there is a perfect model to suit every home.

Q. Do I have leave my Rayburn on all the time?

A. ?Traditional models are designed for continuous operation and are adjusted to provide the required temperatures. Rapid Response models are designed to be able to be turned on and off as required, and heat up is fast. If required these can also be operated on a special low setting to give a gentle warmth to the kitchen and for off-peak cooking.

Q. Will the kitchen get too hot?

A. The amount of insulation in a Rayburn, depending on model, is sufficient to provide some warmth to the kitchen as required. Traditional models give a gentle warmth at an idling setting, and more heat when at full roasting temperature. Rapid Response models are designed to be turned on and off as required, but may also be run on a low setting if required.

Q. Do you make balanced flue models?

A. Yes. Unlike many manufacturers we recognise that a balanced flue installation is often an attractive proposition. Different fuels and outputs are available. The Rayburn 480CD and 680CD use condensing boiler technology and feature balanced flues meaning there is no need for an existing chimney. There is also a power flue option for the 400G/400K or Rayburn XT.

Q. What about cleaning?

A. The cast-iron ovens are genuinely self-cleaning and a wire brush can be used to remove any burned-on deposits and also on the hotplate. Most spills simply burn off when the oven is at a high setting. The vitreous enamel exterior is easily cleaned using an approved proprietary vitreous enamel cleaner. The stainless steel parts can be cleaned with the Rayburn Stainless Steel and Chrome Cleaner.

Q. What happens in a power cut when a Rayburn is in use?

A. Solid fuel models, as well as the 208G, 300K and the 308K will continue to provide cooking and domestic hot water. All Rayburns will go into a safe mode when the electricity supply is interrupted and should automatically restart when it is restored. Neither the 400, 600, 800 Series or the 200G, will operate during a power cut.

Q. Do the burners make much noise?

A. The Rayburn family uses both atmospheric burners (which are virtually silent in operation) and pressure jet burners. Depending on which model you choose, pressure jet burners are audible, particularly when heating up, but the improvement in technology in the last few years means pressure jet burners are becoming ever quieter.

Q. Is a Rayburn safe to use around children?

A. A Rayburn is generally safer than most conventional cookers as there are no naked flames or very hot electric elements to touch. Its controls are also hidden away. Although the ‘body’ of a Rayburn is hot to the touch, its surface temperatures are not likely to cause significant injury and children soon learn to avoid hot objects. But as a general safety matter, children should not be allowed to play with a cooker or its controls or to interfere with fires or burners.